
Shipping Policy
At Kidy Island, we are committed to delivering exceptional value and service to our customers. As part of this commitment, we offer expedited shipping services to ensure timely delivery of your orders.
INTERNATIONAL SHIPPING
We take pride in extending our shipping services to over 200 countries worldwide. While we strive to reach every corner of the globe, there may be certain regions where shipping is not feasible. Rest assured, if your location falls into this category, our team will promptly notify you.
SHIPPING TIMELINE
We aim to deliver your orders promptly, regardless of your location. With a standardized shipping timeline of 7 to 14 days worldwide, you can expect your package to arrive within this timeframe.
While we endeavor to ensure timely delivery, the maximum delivery period is set at 45 days. Please bear in mind that this estimate does not include our processing time, which typically ranges from 3 to 6 days.
TRACKING AND DELIVERY UPDATES
Upon shipment, you will receive an email containing your tracking number for convenient order tracking. Please note that in some instances, tracking information may not be immediately available for orders shipped via our free shipping option. Additionally, to expedite delivery, items from the same purchase may be shipped separately for logistical reasons.
CUSTOMS AND TAXES
To provide a seamless shopping experience, we cover all customs fees and taxes associated with your order.